Welcome to the September 2024 edition of UBCO's Low Down. Please share this with your teams.
UBCO DUTY launches into Fleet
2X2 ADV SR Brakes - Hunt Kit now available
R&D Update | Current in-field trials
UBCO Introduces Promoboxx | Marketing tool
Technical Update Dash kit upgrade
Dealer Hub
Login - How to guide
Live ticket tracker
Warranty Process
Stock on Hand
UBCO DUTY
In collaboration with Australia Post, UBCO has now introduced a fleet of electric motorbikes into service across Australia.
For the past two years, we have been working with Australia Post to design a new generation bike. We're calling it the DUTY Electric Fleet Motorbike.
With a top speed of 95 kph, the rear-wheel drive DUTY is designed to handle both rider and cargo, comfortably carrying up to 160 kg with a range of 100 km.
The focus for DUTY will initially be aimed at large fleets. This will not be available in retail in the immediate future.
Click here to listen to the interview with UBCO's Grant Payton on the DUTY Bike with Radio New Zealand
Click here to read about Australia Post Fleet Trial
In recent months, UBCO has noticed a growing demand for the Hunt Kit on the 2X2 Adventure Bike with SR Brakes. After speaking with consumers, we’ve received feedback that not all hunters require the System 2 brakes when navigating forestry trails and similar terrain.
Available now is the 2X2 ADV SR Brakes - Hunt Kit
The Hunt Kit includes the following:
2X2 ADV SR Brakes
Front Cargo Deck
Rear Cargo Deck
Lever Guards
Gun/Bow Mounts
Centre Carry-all
Extra Kickstand
Mud Tyres
Dealer Orders |At this stage, this order cannot be placed through the B2B portal and needs to be emailed directly to sales@ubcobikes.com
Consumer RRP - $8,858 NZD Incl. tax + Shipping
R&D Update | Current Trials
Over the past 12 months, UBCO has focused on identifying opportunities to further enhance the 2X2.
Since September 2023, this has included trialing a range of in-field solutions that focus on:
Metal Planetary gears
Motor spacers
The motor axle seal
Axle fasteners/ Wedge washers with flange axle nuts
Lubrication/ Motor gear grease.
Metal Gear testing | UBCO has been working with a dairy farming customer to trial a 'Development bike' to relieve the frequent breakdowns experienced with his previous two bikes. The customer was asked to use the test bike primarily for daily farm operations.
The most recent inspection of the 'Development bike' took place in August 2024, with the total operating time recorded at 660h 52m (the bike began the trial with 66h 55m). Over this period the bike completed three services, and no failed parts were found. The bike experienced almost 600 hours under normal dairy farming conditions over the last 12 months.
UBCO now has eight bikes across New Zealand being used in similar trials. In the coming months, we will be able to report back on the results. If the trials are successful, these upgrades will be made available to all customers as in-field upgrades.
Fork | With the launch of the DUTY, UBCO has developed a new fork which has:
More durable dust rubbers
Improved seals
Improved surface finish on stanchions.
In the last two weeks, we have started farm trials with this new fork on the G5 2X2. Testing will continue and we will report results in due course.
Rear dampers | Investigating more durable options and will commence trials.
UBCO introduces Promoboxx | Marketing tool
What is it? Promoboxx provides dealers with professional and engaging digital content from UBCO. This includes Facebook and Instagram posts, a downloadable content library, and more!
This is free to sign up and get involved.
How does it work? There are two options for managing content from UBCO:
Auto-Share Posting: This allows UBCO to automatically post on your social channels. We won't take over your accounts and will only schedule 1-2 posts per month as needed (e.g. Fieldays promotion). Your team can still edit the schedule if required, but with this auto-share option most of the work is already done for you. UBCO will only post content relevant to your market i.e. if commuting is not your target market, we will not post any content relevant to commuting.
Notification and Publish: Alternatively, we can send an email notification when a new campaign is available. You can then log in to preview the content, customise the message for your dealership, and publish it directly through Promoboxx, which integrates with your social channels.
Dealers and Service Agents can now offer a Dash upgrade for customers who own Gen5 Work Bikes.
The Dash Kit installation guide for your workshop teams can be found here.
Part number ACC-DK-0-001 and can be purchased online B2B Portal.
Pricing shown below is for the kit only. This pricing does not include the labour of 30 minutes which will need to be charged to the customer.
Dealer Hub
Log in | How to log in guide
The UBCO Dealer Hub is an extension of the UBCO website www.ubco.co.nz and has become the home of the latest sales information, brand assets, warranty, technical and service documentation as well as the online support forms.
There is a wealth of new content available, and the content will be subject to regular updates, so please familiarise yourself and your team with UBCO Dealer Hub and be sure to check in frequently!
As UBCO continues to enhance its online support for warranty and support claims, the UBCO Ticket Portal is now available in the Dealer Hub.
The UBCO Ticket Portal gives you access to your tickets lodged with UBCO. You can view ticket status and provide updates and communication directly on the ticket. This is found in the UBCO Dealer Hub, then follow the 'ticket portal' link.
